RATP recorded “more than 1,200 attacks” on its employees across its entire network last year. In 2022, an expert report carried out for the CSE of the authority's surface network had already reported a worrying situation, with an explosion in the number of bus drivers attacked.
Since Friday, 5,000 stickers and 11,200 posters will be deployed in order to challenge users. Perpetrators of verbal or physical attacks, for their part, risk fines of up to 150,000 euros and ten years in prison. The agency boasts of the establishment of a “complete anti-aggression system” , by training its agents to defuse tense situations, by equipping them with discreet alarms to sound the alert in the event of aggression, by increasing the number. of cameras in the network or by encouraging employees who are attacked to systematically file complaints, the RATP says. The company insists that nothing ever justifies violence, particularly towards the agents who ensure daily, a public service mission to travelers.