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Checkbooks with the wrong name, ATMs out of service… The difficult beginnings of the new CCF, formerly HSBC France

2024-04-08T13:16:22.189Z

Highlights: CCF, formerly HSBC France, is still experiencing dysfunctions. Management assures that it has not lost any customers. The bank was renamed CCF (Crédit commercial de France) after the name of the network purchased more than twenty years ago by HSBC. And the three vending machines at the agency on Boulevard Haussmann (two inside and one outside) are now “ out of service ” This article is reserved for subscribers. You have 88% left to discover. Unlock all items immediately.


The bank, operational since January 1, is still experiencing dysfunctions. But management assures that it has not lost any customers.


I feel like I've gone back forty years ,

Jean sighs as he fills out a paper form to hand over a check at the counter of a CCF agency on Boulevard Haussmann in Paris. Until the end of December, this retiree was used to depositing his checks in HSBC bank's automatic teller machines (ATMs), without having to fill out paperwork or queue at the counter. But the situation changed on January 1 after the acquisition of HSBC's retail banking activity in France by My Money Group (MMG), a subsidiary of the American investment fund Cerberus. The bank was renamed CCF (Crédit commercial de France), after the name of the network purchased more than twenty years ago by HSBC and whose brand had since disappeared. And the three vending machines at the agency on Boulevard Haussmann (two inside and one outside) are now

out of service

.

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Source: lefigaro

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