The TradSNCF was presented this Thursday, April 18 in Paris. The tool will offer 130 different translation languages.
Already adopted by 4,500 agents, the objective is that 50,000 of them will be connected by July 26, the date of the 2024 Olympic Games. Announcements at the station will also be made in French and English and sometimes in other European languages, German, Italian, Spanish, depending on the location. But nothing will prevent, in the event of abandoned luggage, using “Trad SNCF” to broadcast a message in the language of the person who forgot their suitcase, if it is possible to identify their country of origin. The development of the application cost "a few hundred thousand euros", said Christophe Fanichet, CEO of SNCf Voyageurs, during the presentation of the app. "It is a brand of hospitality that we wish to develop in all stations," said the director of regional and Parisian stations, Eliane Barbosa.